Cancellation

24-hour advance notice is required when cancelling and/or rescheduling an appointment. If you are unable to give 24-hour advance notice you will be charged the full amount of your scheduled service(s). This amount is charged to the credit card you used to hold your appointment.


Late Arrival

If you are up to 10 minutes late, your treatment time is shortened and you are responsible for payment of the full session. If you are 10 or more minutes late, your treatment will be rescheduled and you will be charged the full cost of your scheduled service(s). This amount is charged to the credit card you used to hold your appointment.


No Show

You are charged the full amount of the scheduled service(s). This amount will be charged to the credit card you used to hold your appointment. More than one no show or less than 24-hour cancellation notice and you will no longer be able to book with Skin Care by Alison. As a small business owner, my time is valuable and I ask that it be respected

Gift Certificates

Gift Certificates do not expire from the paid value. Be advised that if you present an older certificate my prices may have changed and you are responsible for paying the difference.

My Cancellation Policy applies to all gift certificates. If you cancel outside the 24-hour notice requirement you will void your certificate.


Donated Certificates

Certificates obtained through auctions, raffles, non-profits, etc. (Donated Certificates), have strict expiration dates. Please mention that you are booking with a donated certificate at the time of booking (you can write this in the notes section when booking online).

All cancellation policies apply to Donated Certificates. Expired Donated Certificates will not be honored. If an expired certificate is presented, you will be required to pay for the cost of the service. Please check the expiration date prior to booking your appointment.

No more than one Donated Certificate can be used in one visit. If you have obtained more than one donated certificate you may not use them both in one day. You must book appointments on separate days.

Referral Program Credits

Skin Care by Alison gives a $10 service credit for referrals. Referral Credits are only applied to services and up to a maximum of $50 in referral credits may be used per visit.

Referral Credits cannot be used toward gift certificates, prepaid bundled service packages, discounted services, special promotions, donated services and services under $75.

Referral Credits expire six (6) months after issue date.


Service Packages

Any Facial, Express Facial or Body Treatment service can be purchased in a package of six for a discounted price. Our Cancellation Policy applies to package services; if you do not give sufficient notice of needing to cancel or reschedule you will forfeit one of your package services. Please review the full Cancellation Policy.

You may purchase packages with me or online under eGift cards. Look for the image of the package you desire and enter the custom amount.


Scheduling on Behalf of Someone Else

If you are scheduling for someone other than yourself, please let me know at the time of booking or in the notes section of online booking.

If you are a parent or guardian scheduling for your child, please review my policy on Minors.


Minors

When booking for a minor (under age 18), a parent or guardian 25-years or older must be present to fill out paperwork and remain onsite for the duration of the appointment.


Product Returns

If you are not satisfied with a retail product you purchased, you may return it within 15 calendar days from the date of purchase for a full refund of the purchase price.